What Air Hostess Do in Flight: A Look Inside Their Duties

Many people think an air hostess only serves food and smiles at passengers. But in reality, their job is much more than that. Being an air hostess (or cabin crew member) involves responsibility, training, and presence of mind—especially in the sky.

If you're thinking about joining this profession and wondering what exactly air hostesses do on board, you're in the right place. In this blog, we'll break down their full list of in-flight duties and explain how a Cabin Crew Course can help prepare you. We'll also talk about why training at a reputed institute like the Delhi Air Hostess Institute or a Cabin Crew Training Institute in Delhi can give you an edge.

1. Pre-Flight Duties: Before Passengers Board

An air hostess's work starts even before the passengers step into the plane. Here's what they do before takeoff:

• Attend briefing sessions with the captain and other crew members

• Review the flight route, weather conditions, and safety protocols

• Check emergency equipment like fire extinguishers, oxygen cylinders, and life vests

• Ensure the cabin is clean and ready for passengers

• Count meals, snacks, and drinks for service during the flight

• Make sure medical kits and first-aid boxes are in place

Training from a good Cabin Crew Training Institute in Delhi teaches you how to handle all of these with precision and care.

2. Welcoming and Boarding Passengers

Once passengers start boarding:

• Air hostesses greet each person with a smile and guide them to their seat

• Help passengers with luggage placement in overhead bins

• Check for boarding passes and ensure seat assignments are followed

• Assist elderly, children, and passengers with disabilities

• Make sure everyone is seated, seat belts are fastened, and mobile devices are off or in airplane mode

This part of the job requires communication and people skills, which are taught in detail during your Cabin Crew Course.

3. Safety Demonstrations and Checks

Once everyone is seated, air hostesses must:

• Perform or monitor the safety demonstration, showing how to use seat belts, life jackets, and oxygen masks

• Walk through the cabin to check:

  • Seat belts are fastened

  • Luggage is stored properly

  • Tray tables and seats are in the upright position

• Report to the captain that the cabin is ready for takeoff

These steps are crucial for passenger safety. That's why a certified Air Hostess Course focuses heavily on emergency training and in-flight safety protocols.

4. In-Flight Services

Once the aircraft reaches cruising altitude, the service part of the job begins:

• Serve meals, snacks, and beverages

• Attend to special meal requests (like vegetarian or baby food)

• Help with entertainment systems or seat issues

• Respond to passenger calls and requests politely

• Provide blankets, pillows, or extra water as needed

In short, the air hostess ensures the passenger is comfortable, safe, and satisfied during the journey. You'll practice this during training at a reputed place like the Cabin Crew Course in Delhi or similar programs across India.

5. Handling Passenger Issues and Emergencies

Not every flight goes smoothly. Sometimes there are medical emergencies, turbulence, or passenger conflicts.

Air hostesses are trained to:

• Handle panic situations calmly

• Provide first aid for headaches, nausea, or other conditions

• Calm nervous or anxious flyers

• Manage difficult passengers politely but firmly

• Work with the pilot and crew in case of emergency landings

These are the moments when your Cabin Crew Training truly counts. Top institutes like the Delhi Air Hostess Institute use real-life simulations to prepare you for such situations.

6. Cabin Monitoring and Safety Checks

Throughout the flight, air hostesses:

• Walk through the cabin regularly to check on passenger needs

• Monitor the restrooms to keep them clean and stocked

• Make sure emergency exits are not blocked

• Keep an eye on any suspicious behavior or potential security issues

This requires alertness, responsibility, and teamwork—skills you'll learn through detailed practical sessions in your Air Hostess Course.

7. Preparing for Landing

As the flight nears its destination:

• Air hostesses make announcements about landing procedures

• Check that:

  • Seat belts are fastened

  • Tray tables are folded

  • Luggage is secured

  • Seats are upright

• Collect headphones, trays, blankets, and other items

• Make final cabin inspections

These steps ensure a safe and smooth landing for everyone on board.

8. Post-Flight Responsibilities

Even after the flight lands, the work isn't over:

• Assist passengers in disembarking safely

• Help those with connecting flights or special needs

• Check for any lost and found items in the cabin

• Report any issues that occurred during the flight

• Fill out flight reports on safety checks, passenger behavior, or medical emergencies

This part of the job also requires strong communication and organization.

Where Can You Learn All These Skills?

All these responsibilities may sound like a lot—but with the right training, you'll be well prepared. That's where a trusted Cabin Crew Training Institute in Delhi comes in.

These institutes offer:

• Hands-on practice through mock drills and airline-style classrooms

• Soft skill training for communication and confidence

• Grooming and etiquette classes

• Job interview preparation and placement assistance

• Teamwork, emergency handling, and customer care lessons

Many students in Delhi choose popular programs like the Cabin Crew Course in Delhi offered by top-rated institutes. These courses are designed to help you understand both the theory and practical parts of the job.

What You'll Learn in an Air Hostess Course

Here's a quick summary of what's covered:

Final Thoughts

So, what do air hostesses really do in flight? A lot more than most people realize. From ensuring safety and comfort to managing emergencies, they are highly trained professionals who keep flights running smoothly.

If you're serious about joining this career, consider enrolling in a reputable Air Hostess Course offered by trusted institutions like:

• ✅ Delhi Air Hostess Institute

• ✅ Cabin Crew Training Institute in Delhi

• ✅ Cabin Crew Course in Delhi

These courses will prepare you for every in-flight duty—from smiling at the door to staying calm under pressure.